Air Export Gateway Agent

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

• 19,000 trained professionals
• 350+ locations worldwide
• Fortune 500
• Globally unified systems

Major Duties and Responsibilities: 

• Track and Trace shipments.
• Prepare, handle, and process documentation- including house and master air waybills, commercial documents, and customs/regulatory documents.
• Accurate and timely data entry into our operating system.
• Dispatch freight.
• Communicate effectively with customers, vendors, other Expeditors offices worldwide, and co-workers through high volume of email, phone, instant message, and in person.
• Monitor reports.
• Accurate and timely invoicing. 
• Contribute to maintaining strong vendor relationships- airlines, trucking companies, and others.
• Maintain compliance standards at all times- including internal policies and procedures, external government regulations, and customer requirements. 
• Meet key performance indicators to support department, branch, product, and company goals. 
• Desire to understand overall department process flow and constantly seek opportunities for improved efficiency. 

• Bachelor’s degree or equivalent experience 
• 2 years of related experience
• Effective interpersonal skills- including proven abilities to listen, comprehend, and to communicate clearly and concisely in both verbal and written communication. 
• Strong organizational and prioritization skills.
• Proficient computer skills- solid data entry with high accuracy rate, email, internet, Excel, Word, PowerPoint. 
• Must have the ability to type 45 wpm.

Expeditors offers excellent benefits:

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus

Shift:  Tuesday - Saturday: 08:00am - 05:00pm

Reporting Structure

• Air Export Gateway Supervisor and Manager