Key Responsibilities
- Prepare airway bills and ensure timely completion to meet airline and gateway cutoffs.
- Handle priority shipments and ensure proper documentation and compliance.
- Prepare all necessary export documents, including AES filings.
- Coordinate with warehouses, gateways, and destination offices/agents to facilitate smooth shipment handling
- Communicate with the customer service group to address discrepancies in freight documents or cargo receipts.
- Provide timely updates to external customers regarding shipment status.
- Ensure high-quality service to meet customer requirements and expectation.
- Oversee daily operations of the export department, ensuring smooth workflows.
- Manage RFQs and provide timely quotations to clients.
- Ensure timely billing of files and reporting on key accounts’ activities.
- Trace shipments through transit points and provide timely updates to customer service.
- Support special projects and handle other duties as assigned by managemen.
- Meet or exceed standards set by the Compass Quality Compliance team.
- Ensure proper handling and processing to maintain operational excellence.
Qualifications
- Minimum of 5 years of current experience in air export operations with a freight forwarder.
- Prior experience with Cargowise; certification is a plus.
- Knowledge of international shipping processes and regulations.
- Related experience in air export and international logistics.
- IATA Certification.
- Hazmat Training.
- Associate's degree preferred or equivalent work experience.
Office Hours: Monday to Friday, 8:00 AM – 5:00 PM.
About Us
Frontall has been helping connect companies with qualified talent since 2011. Specialized in HR Solutions, our purpose is to provide workers with the right tools to achieve professional excellence and, therefore, supply our clients with highly proficient staff.
We have gained a strong presence around South America by providing professional workforce to businesses, managing over 23,000 employees over the years, and also assisting talents to find great career opportunities.
We are constantly expanding our frontiers, which has enabled us to grow on an international level with several service locations in North America and South America.
At Frontall, we invest in training employees to help our clients find skilled personnel ready to serve the company with motivated and thirsty performances.
We offer complete solutions for technical, operational, and administrative areas. Also, job seekers can find great job opportunities as well as training and courses to help them develop their skills and grow professionally.
We are committed to doing our job with efficiency, feasibility, and ethics.