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Air Export Supervisor

Frontall USA
Los Angeles, CA
United States
Job Description


Benefits:


  • 401(k)

  • Dental insurance

  • Health insurance





Key Responsibilities



  • Prepare airway bills and ensure timely completion to meet airline and gateway cutoffs.

  • Handle priority shipments and ensure proper documentation and compliance.

  • Prepare all necessary export documents, including AES filings.

  • Coordinate with warehouses, gateways, and destination offices/agents to facilitate smooth shipment handling

  • Communicate with the customer service group to address discrepancies in freight documents or cargo receipts.

  • Provide timely updates to external customers regarding shipment status.

  • Ensure high-quality service to meet customer requirements and expectation.

  • Oversee daily operations of the export department, ensuring smooth workflows.

  • Manage RFQs and provide timely quotations to clients.

  • Ensure timely billing of files and reporting on key accounts’ activities.

  • Trace shipments through transit points and provide timely updates to customer service.

  • Support special projects and handle other duties as assigned by managemen.

  • Meet or exceed standards set by the Compass Quality Compliance team.

  • Ensure proper handling and processing to maintain operational excellence.


Qualifications



  • Minimum of 5 years of current experience in air export operations with a freight forwarder.

  • Prior experience with Cargowise; certification is a plus.

  • Knowledge of international shipping processes and regulations.

  • Related experience in air export and international logistics.

  • IATA Certification.

  • Hazmat Training.

  • Associate's degree preferred or equivalent work experience.




Compensation: $70,000.00 - $80,000.00 per year