DescriptionOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
The Global Banking Platform (GBP) organization is building a new, cloud-based, common core ledger for the firm. This innovative, 24/7 ledger will deliver the highest levels of resiliency, efficiency, and security in the ever evolving and challenging financial market. The GBP platform provides a suite of core capabilities that can be used for financial products across the firm to deliver products faster and more autonomously.
GBP is looking for innovative candidates who think outside the box and have a collaborative mindset excited to champion an inclusive culture for our “Building the Bank of the Future” journey.
Job Description
As a key member of the Business Management Office, the Associate will drive high team performance by prioritizing and executing on key technology team initiatives. This high-profile position is instrumental in assisting/advising senior management and coordinating strategic and tactical objectives.
The main aim of a Business Manager is to:
- Implement new strategy and strategic initiatives to optimize the productivity of the Global Banking Platform organization
- Lead employee engagement initiatives to drive an inclusive and professional culture
- Partner with Product to understand the implications of GBP implementations to the broader organization
- Support senior leaders in timely execution of presentations and communications to fulfill firmwide strategies
- Leverage internal organizational data to identify, escalate and mitigate business risks which could impair or improve our ability to do business
- Collaborate with Finance and Real Estate to ensure seating capacity and workspace requests, including technological needs, are met
- Drive immediate employee impact through creation and maintenance of onboarding material and on-going training and certification opportunities
Qualifications
- Previous tech knowledge and/or prior Business Management or COO experience
- Strong analytical and problem solving skills with ability to analyze large data sets and present conclusions concisely
- Able to both define and deliver to conclusion a strategic agenda across multiple groups
- Highly motivated self-starter with excellent time management/prioritization skills
- Present well to senior and global business heads
- Able to forge strong internal relationships across a broad range of functions
- Self-motivated, tenacious and able to work with high degree of independence
- Excellent written and oral communication skills
- Excellent project management and organizational skills
- Attention to detail with logical thought process