Customs Brokerage Account Manager & Team Lead
Elizabeth, NJ
$70,000 - $95,000
A large Custom House Broker near the Newark airport area is seeking an individual for an exciting career in logistics/custom house brokerage. This is a great opportunity for someone with customer success and account management experience who's also interested in import, export, and trade.
Responsibilities:
- Multi-function in international trade, including customer relations, interaction with U.S. Government agencies, and communication with air, sea, and land transportation providers.
- Review entry documents for accuracy, providing feedback if anything is missing or incomplete.
- Process and submit entries as required by U.S. Customs and Border Protection (CBP) and applicable Participating Government Agencies (PGAs).
- Mentor two assistants.
- Communicate with CBP and PGAs to ensure the timely release of shipments.
- Develop and maintain customer relationships.
- Perform other duties as required.
Qualifications:
- Preferably, a minimum of 2 years of experience processing customs entries.
- Basic knowledge of logistics processes.
- High attention to detail.
- Previous experience in mentoring or training other employees is advantageous.
- Strong teamwork skills to effectively serve customers.
- Excellent communication skills for customer interactions.
- Competitive salary and benefits package based on experience.
Full-time, In-Office (not remote)