Customs Brokerage Manager – TCRS4374
HIGH LEVEL OVERVIEW
The Customs Brokerage Department Manager oversees the end-to-end clearance process for a 3PL provider, ensuring compliance with all U.S. Customs rules and regulations.
This position is hybrid for candidates in Long Beach, CA or Plano, TX.
EXPECTATIONS
Collaborate with internal and external partners to maintain an efficient clearance process
Full responsibility for all Customs Entries and ISF Filings
Manage 8+ employees with full A-Z Brokerage responsibilities
Advise on trade compliance issues
Liaise with CBP and PGAs to resolve any clearance issues
Maintain strong customer relations
Create SOP and KPIs to optimize customs clearance process
Understand CTPAT or other government supply chain security measures
Manage department budget, including resource allocation and savings opportunities
ESSENTIALS
Bachelor’s Degree or 10 years’ experience in customs brokerage required
LCB required
Experience overseeing a Customs Brokerage team (min 5 yrs)
Extensive knowledge of U.S. Customs clearance process with CBP and PGAs
Cargowise software experience
Experience with a team P& L
Excellent communication skills
Analytic mindset with good problem-solving skills
Ability to travel 10-15% domestically