Customs Brokerage Specialist

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

KEY RESPONSIBILITIES:

• Work alongside the Customs Brokerage Manger on any and all new brokerage business through the first Quality Business Review. Tasks include (but not limited to): Brokerage task lists, parts database set up and maintenance, efficiency tool (Raft) set up, expo customs profiles, etc.
• Receive and introduce new operation systems or processes to our Brokerage operation in our pursuit of relentless efficiency and protect Best-in-Class operation – and provide meaningful feedback
• Facilitate training on deployed and enhanced applications, through both teaching and mentoring
• Understand how to improve metrics based on operational processes
• Assist with PSCs, payment of daily statement, bond renewals and other compliance duties as assigned
• Ensure accurate and timely client billing
• Understand all the elements of the import Desk Level Operating Procedure and correctly interpret this information to fulfill our customer´s instructions and expectations.
• Transfer customs declaration information from documents, or other sources into the customs entry system to allow for the build of a valid customs declaration
• Assist with verification of customs declaration information and the submission of such to the customs authority

• Expeditors Product and Service knowledge
• Transition & Implementation knowledge
• Understanding of Process Fundamentals
• Strong PC and analytical skills, including experience with Microsoft Office
• Strong presentation skills
• Effective interpersonal skills, with ability to relate to employees at all levels
• Customer Broker License Preferred

This position may be based in Wilmington or Raleigh.

Expeditors offers excellent benefits:

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus