Customs Brokerage Supervisor

Job Posted 11/7/2024
Expeditors
Hazelwood, MO 63042
United States
Job Description

Company Description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

  • 15,000 trained professionals
  • 250+ locations worldwide
  • Fortune 500
  • Globally unified systems

Job Description

  1. Manage activities and scheduling of staff
  2. Prepare and execute personal goals
  3. Ensure all standard operating procedures are followed
  4. Interface with US Customs and other government agencies
  5. Ensure all clients are set up according to policy
  6. Possess a complete working knowledge of operational procedures
  7. Process entries and support operations where needed
  8. Ensure the company credit policy is followed
  9. Supervise department receivables and payables
  10. Ensure all key performance indicators and monitored and met
  11. Participate in Quality Business Reviews and manage exceptions
  12. Provide pricing to customers
  13. Participate in sales calls
  14. Drive continuous improvement through use of productivity tools
  15. Foster a culture of compliance at all times
  16. Work to create a positive, motivated staff
  17. Conduct performance evaluations and reviews with assistance from department manager

Qualifications

  • US Custom's broker's license
  • 3 years experience in the industry
  • PC skills
  • Ability to articulate clearly
  • Ability to relate to clients, Customs and other government officials, suppliers and staff at all levels
  • 1 year supervisory experience
  • Interpersonal skills
  • College degree preferred

Additional Information

Expeditors offers excellent benefits

  • Paid Vacation, Holiday, Sick Time 
  • Health Plan: Medical, Prescription Drug, Dental and Vision
  • Life and Long Term Disability Insurance 
  • 401(k) Retirement Savings Plan (US only)
  • Employee Stock Purchase Plan 
  • Training and Personnel Development Program

All your information will be kept confidential according to EEO guidelines.