Customs Entry Writer

Customs Entry Writer responsibilities and essential job functions include, but are not limited to the following:

• Tracks inbound freight and prioritizes documents to ensure timely entry filing


• Prepares and submits timely and compliant customs entries using CargoWise One


• Makes corrections and updates to entries as necessary


• Prepares and executes billings for entry related services


• Determines tariffs and duty payments, tracks shipments and uses parts tables and the HTS to classify shipments


• Ensures all government required forms and information are compliant and provided timely


• Resolves both internal and external customer issues timely, accurately and professionally


• Works closely with other departments, including sales, to develop new sales leads


• Works with transportation agents, Customs Border Patrol (CBP) and others to resolve problems pertaining to custom entries


• Stays up-to-date on all customs procedure changes


• Performs additional duties as assigned by management.

Qualification, Knowledge, Skills, and Abilities:

• High school Diploma or GED


• Associates Degree with relevant import/export experience and/or equivalent combination of education and experience preferred


• 2+ years’ experience processing import entry transactions


• Ability to handle processing complex customs entries within strict time constraints


• Strong verbal and written communicate and comprehension skills


• Strong organizational and detail skills with ability to manage deadlines, prioritize workload and adapt to changes to meet business needs and customer expectations


• Ability to problem-solve and manage complex transactional and emotional customer situations promptly and professionally while achieving commitments for service and assistance


• Strong computer skills with proficiency in Microsoft Office Suite


• Strong organizational skills with ability to manage deadlines and prioritize workload


• Ability to read, write, and speak English fluently; bi-lingual Spanish preferred


• Previous Cargowise One software experience a plus