This position is responsible for managing the movement of products/equipment/materials out of the country in accordance with Company policy and procedure and to comply with relevant local, country and international law and process. Will be responsible for developing a workflow to ensure all export shipments are executed and duties are tendered timely. This person will ensure that the operation meets service commitments, revenue, and profitability goals as outlined by company policy and budgetary requirements. Ensures all customs rules and regulations are followed. Is responsible for operational oversight of the ocean/air export function ensuring that client satisfaction is successfully achieved.
Job Responsibilities:
- Provides guidance to indirect air carrier (IAC) operational colleagues and will support compliance manager with maintenance of the IAC Standard Security Program (IACSSP).
- Assists colleagues and customers with regulatory guidance on export laws and regulations. These regulations include but are not limited to:
- Export Administration Regulations (EAR)
- Foreign Trade Regulations (FTR)
- Office of Foreign Assets Control (OFAC)
- International Traffic in Arms Regulations (ITAR)
- US Customs and Border Protection (CBP)
- Promptly and accurately resolves customer shipment problems.
- Provides advice to customers regarding overseas shipping, and certain commodities’ requirements including licensed commodities.
- Supervises and trains employees and assigns work to others.
- Stays up-to-date on U.S. export laws and regulation changes, as well as Deringer policies and procedures.
- Timely and effective support to branch personnel.
- Reviews shipping documents and routing details with a view towards appropriate export regulations (such as export licenses, customs declarations, commercial invoices, dangerous goods declarations and letters of credit)
- May perform other tasks as assigned including: facilitating insurance claims, filing reports, and periodically reviewing export shipments.
- Manages/liaises with warehousing and distribution activities affected by export regulations and changes.
- Performs additional duties as assigned by management.
- Coordinates with sales personnel on compliance with export laws and regulations to ensure customer expectations are achieved and maintained.
- Reviews and analyzes reports on financial and export data elements for accuracy and compliance.
Travel:
No travel is required for this position
Pay Range:
The wage range for this role is $70,000 to $90,000; a final offer will be based on a variety of factors including but not limited to geography, licensing, certifications, and years of experience in the field.
Education and Experience:
High school diploma or equivalent with 7-10 years of related experience or an equivalent combination of education and experience. An IAC (Indirect Air Carrier) and/or a CES (Certified Export Specialist) certification are preferred.
Knowledge, Skills and Abilities:
7-10 years of extensive knowledge of export laws and regulations is required. 2 years of training or supervisory experience is preferred.
Competencies:
All Deringer employees should be fully committed to the Core Values:
Passion, Respect, Integrity, Expertise, Innovative Solutions, Relationships, Support, Determination, Value and a High Level of Accountability
In addition, the following competencies are specific to this position:
Analytical – Demonstrates accuracy and thoroughness; applies feedback to improve performance; monitors own work to ensure quality; gathers and analyzes information skillfully; demonstrates ability to multi-task and establish priorities.
Customer Oriented – Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; demonstrates ability to speak clearly and persuasively in positive and negative situations; listens and gets clarification; responds well to questions.
Interpersonal Skills – Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others’ ideas and tries new things; takes responsibility for own actions; contributes to building a positive team spirit; supports everyone’s efforts to succeed.
Motivation – Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; takes calculated risks to accomplish goals.
Problem Solving – Identifies and resolves problems in a timely manner; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
Work Standards – Sets high standards and well-defined realistic goals for one’s self; displays a high level of effort and commitment towards completing tasks in a timely manner; demonstrates ability to work independently; meets deadlines and handles large volumes of work.
Working Conditions and Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Predominately sedentary light office position with high frequency of keyboarding/computer work required (67% - 100% of the workday).
The employee is required to regularly use hands and fingers; talk and hear.
The employee is occasionally required to walk.
Specific vision abilities required by this job include close vision and the ability to focus.
The employee usually works in a quiet environment.
The employee may lift and/or move up to 60 pounds.
Disclaimer:
The above job description is intended to describe the general nature and level of the work being performed by people assigned to this role and is not an exhaustive list of all duties and responsibilities. Deringer reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.