• Facilitate business process innovation/continuous improvement and evolve the global process and application configuration to achieve business objectives and alignment towards best practices
• Design lean, efficient end-to-end integrated business processes for prioritized areas and deliver appropriate training to the Functional Expert community
• Be the custodian of the global best practices, configurations and monitor/ensure compliance
• Drive greater business benefit delivery through processes and applications, including running live site health assessments, challenging business processes, championing best practice, etc.
• Resolve escalated process and functional issues from any of the 80+ and still growing globally located deployments of the JDA application suite used for supply planning and scheduling
• Actively lead the global Supply Planning community of practice —facilitate and influence functional and application experts to share learnings, deliver business benefits and drive business improvements through Supply Planning effectiveness
• Provide in-depth business process and application knowledge, defining and documenting the business processes and data definitions supported by the Supply Planning application solution portfolio
• Ensure and maintain process and portfolio consistency with related business processes and application solutions (ERP/SAP, Reporting/BW, Demand Planning/JDA Demand)
• Manage operational relationship with application vendors (e.g. JDA) and work with them to deliver strategic application functionality
• Partner in external forums to keep abreast of trends in Supply Planning, and support external benchmarking/research/R&D for process and IT innovation
• Define and create appropriate training material that provides both high-level business process knowledge and detailed operational understanding to sustain operational effectiveness
• Provide business process expertise in the ongoing deployment of business solutions (process and applications) into new global segments, markets and factories globally
• Prepare 3 Year draft Portfolio Plan
• Design Template and Tools upgrade and implement new capabilities