TrueHire works with some of the biggest logistics companies in the US.
Our goal is to make it easier for you to find your next role.
Simply apply with your resume and one of our recruiters will send you over details.
Just think of us as your personal job search liaison :)
WHAT YOU WILL BE DOING DAY-TO-DAY:
- Receive, review and process import documentation from overseas agents/customers.
- Handle bookings from overseas agents and coordinate the move to the destination.
- Knowledge of various transportation modes including air freight, LCL, FCL as well as knowledge of domestic trucking and rail movements.
- Understand agent fees and pricing per client in order to process invoices accurately
- Follow company protocol for billing a file.
- Update shipment status, issue arrival notice, and obtain entry documents for customs entries. Communicate with customs brokers to confirm customs release status.
- Arrange freight release with steamship lines and confirm cargo availability.
- Respond in a timely manner to customer requests on shipment status by phone or email. Refer customers to your supervisor or manager when questions are beyond scope of responsibility.
- Follow up bookings received from overseas agents and customers, and open import files
- Adhere to all domestic and international shipping regulations.
- Advise your supervisor or manager of any transaction problems and irregularities.
- Perform any other related tasks as required or assigned by your supervisor or manager.
Requirements
- Must have a High School diploma, an Associate degree or higher is preferred.
- A minimum of 4-5 years of freight forwarding experience in the ocean import department.
- Proficient in Windows and Microsoft Office Suite, especially with Excel.
- Must have a pro-active attitude and strong time management skills.
- Extremely detailed oriented and well organized.
- Must be a team player and also be able to work independently.
- Good communication skills (verbal and written).
- Great customer service skills.
- Ability to work in a busy and fast-paced environment.