THE COMPANY
Headquartered in Houston, Texas, McLane Global has a growing network of offices and food-grade logistics facilities in California and Utah, as well as top international markets including the Middle East, China, Southeast Asia, and beyond. McLane Global leads the industry with top brands, products, and services through four key divisions: International Sales, U.S. Sales, Logistics and Transportation, and McLane Hunger Solutions.
JOB DESCRIPTION
As one of the world’s largest food-grade logistics companies, McLane Global relies on the efficiency of its fulfillment centers. We consider all our warehouses to be systematic and operate with a customer-centric mentality. To deliver on our promise to customers, we rely on exceptionally talented, bright, and committed people. We cultivate and embrace a diverse employee population. We recognize that people with diverse backgrounds, experiences, and perspectives fuel our growth and enrich our global culture. McLane Global is looking for an International Sales Coordinator responsible for managing international sales, providing customer support, and driving business growth.
RESPONSIBILITIES
- Manage and monitor inbound shipments for export through McLane’s state-of-the-art ERP system.
- Process sales and purchase orders.
- Assist the sales team in preparing international registration documentation.
- Resolve discrepancies in receiving and shipping, and work with suppliers on damage and credit issues
- Communicate with all stakeholders including the sales team, warehouse and loading facilities, freight forwarders, vendors, USDA, State Department, customers
- Ensure timely and accurate processing of export shipments.
- Coordinate with sales teams to understand customer requirements and provide sales support.
- Handle customer inquiries and complaints to ensure satisfaction.
- Provide product information and support to international clients.
- Track sales orders and keep customers updated on their status.
- Prepare and present sales reports to management.
- Work on sales analysis, presentations, and PowerBI reports.
- Monitor accounts payable and receivable to ensure timely payments
- Ensure compliance with export laws and regulations
- Manage sample procurement, packing, and shipment via UPS/DHL.
- Prepare and handle samples, and documents for all trade shows and marketing activities.
- Support the international sales team in any other tasks assigned by the Sales Supervisor.
POSITION REQUIREMENTS
- A bachelor’s or associate's degree in logistics, international studies, business, or a related field is preferred.
- Eager to learn with the ability to learn quickly and retain information.
- Detailed oriented.
- Strong computer skills including MS Excel and ERP like D365.
- Three years of relevant work experience.
- Strong work ethic and desire to win and grow,
- Works well in a team environment.
- Will do what it takes to get the job done!
WORKING CONDITIONS
- Ability to lift up to 30 lbs and move and pack boxes.
- Ability to walk to and interact with the warehouse on a regular basis
OTHER
- Competitive base compensation with an extremely rewarding incentive compensation plan.
- Full Benefits including Medical, Dental, and Vision effective on the first day of employment.
- 401(k) with Employer Match.
- A high-energy, fast-paced, team environment that has fun winning every day, week, month, and year!
- All offers are contingent upon passing a background check and drug screening.
- No company visa sponsorships.
- No phone calls or walk-in inquiries for this position, apply online to be considered.
- Occasionally an employee may be required to alter their shift, temporarily or permanently, or to work an additional day by coming in on their normally scheduled day off. Original assigned schedules are subject to changes as business needs change.
DISCLAIMER
Employees MUST be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodation will be provided to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
Furthermore, job descriptions typically change over time as requirements and employee skill levels change. The Employer retains the right to change or assign other duties to this position.