International Sales & Logistics Assistant - Davie, FL
$29/hr, M-F, 8:30 AM - 5:00 PM
Key Responsibilities:
- Provide shipping support for all international customers.
- Advise the sales department of all orders ready to ship and follow up for instructions if applicable.
- Prepare sales orders, invoices, packing slips, and bills of lading, including international documents such as Certificates of Origin.
- Coordinate with Freight Forwarders and company warehouse to prepare air and ocean (reefer containers) shipments for customers.
- Obtain analytical reports (COA) from the laboratory for customers, if requested.
- Obtain quotes from freight forwarders to find the most cost-efficient shipping methods.
- Prepare a daily shipping log including shipment date, customer, sales order number, invoice total, freight forwarder used, and product number.
- Coordinate with the Accounting Department to prepare Letter of Credit documents.
- Arrange inbound and outbound courier shipments (DHL, FedEx, UPS).
- Maintain accurate records for each order (invoices, packing slips, analytical reports, and bills of lading) and input them into the closed order file.
- Provide feedback to management regarding shipments.
- Request freight forwarder quotations.
- Support the preparation and shipping of materials, promotional items, and gifts for trade shows and customers.
- Index scanned orders in Imaging.
- Revise data entry of orders, invoicing, packing lists, and shipping using Visual software for assigned in-house customers.
- Resolve discrepancies in receiving/shipping documentation for assigned in-house customers.
- Provide support to Operations regarding revisions of packaging specifications for assigned in-house customers.
- Work with the Warehouse team to maintain records of back orders and inventory for selected in-house customers.
- Support the preparation of samples in collaboration with Operations and Graphic Design Departments.
- Assist Sales and Customer Services as needed.
- Perform other duties as assigned by the immediate supervisor.
Qualifications:
- High School diploma required; Associate’s or Bachelor’s degree preferred.
- 1 - 3 years of relevant experience.
- Bilingual (English and Spanish) preferred.
- Experience with shipping documentation.
- Excellent customer service skills.