Licensed Customs Broker

Salary range: $75K-$90K DOE

Job type: Full-Time, in office

Schedule: Monday-Friday; 8am-5pm

Location: City of Industry, CA

Responsibilities:

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  Provides customers tariff classification, valuation, marking, general customs and other government agency

  
  

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  Guides customers through CBP requirements and processes by preparing and submitting documents, determining tariff and duty payments, and tracking shipments

  
  

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  Classifies shipments, inputs data, and makes corrections and adjustments

  
  

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  Resolves customer problems promptly, professionally and in compliance with the law

  
  

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  Provides guidance to importers to help them understand and meet CBP and other government agency rules and regulations

  
  

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  Processes post-entry work including: ruling requests, CF 28's, refunds, protests, and drawbacks

  
  

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  Prepares billings for entry-related services

  
  

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  Works with CBP to resolve problems

  
  

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  Works within the department to ensure all transactions are processed on a daily basis

  
  

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  Stays up-to-date on customs and other government agency changes

  
  

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  Performs additional duties as assigned by management.
  

  
  

Qualifications:

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  Licensed Customs Broker with 3+ years of experience

  
  


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   The ability to communicate clearly and persuasively written and verbally, and in presentations, tailoring the message to the appropriate level of audience using easy-to-understand terminology

  
  


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   Attention to detail, ability to meet deadlines and work in a fast-paced environment, pivoting tasks to best meet business needs

  
  


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  Manages complex transactional or emotional customer situations promptly and professionally meeting commitments and service standards

  
  


• Bilingual: English/ Mandarin preferred