For nearly 50 years, Associated Couriers has been answering the call to create a healthier world. From life sciences to healthcare logistics, our global team is committed to delivering the most time-critical diagnostics and therapies worldwide. We lead our industry with unparalleled expertise, continuously advancing effective processes, protocols, and procedures while prioritizing our patients’ well-being. Associated Couriers prides itself on providing unmatched logistics excellence that enables our customers to deliver lifesaving diagnostics and therapies to their patients anywhere in the world.
We are looking to add a new addition to our team as a Full-Time Logistics Coordinator in Haverhill, Massachusetts.
A Logistics Coordinator is an essential role that helps a company get their product into the consumers’ hands in a timely manner. Their responsibilities include overseeing aspects of dispatching, warehouse operations, and providing excellent customer service to our customers.
Responsibilities:
- Coordinating transportation providers to ensure prompt and proper movement of shipments
- Responding to customer inquiries and referring clients to the proper channels
- Field inbound both internal and external customer requests, via phone, or email
- Operate dispatch software to ensure all routes & orders are properly assigned and contain the correct information for the delivery and billing processes
- Manage drivers to meet on-time requirements and efficiency levels – meet company minimum on-time performance levels
- Notify clients well in advance of potential late deliveries
- Utilize dispatch software daily to transform shipment data into routes & orders
- Reach out to drivers and supervisors as needed to get delivery information
- Perform all normal and necessary warehouse functions such as shipping, receiving, cycle counting, WMS data entry, stocking shelves, maintaining overall warehouse hygiene, and organization
- Quote Courier, Box Truck, and Freight delivery services
- Cover routes as needed
- Other responsibilities as assigned by management
Schedule: Monday to Friday 10:00am - 6:00pm with being on call every other weekend.
*Schedule is subject to change based off of business needs. *
Pay: $55k Annually
Skills Required:
- Intermediate proficiency in Microsoft Suite applications
- Excellent communication skills to collaborate with others under any type of condition
- Excellent clerical and organizational skills to keep track of schedules, routes and personnel
- Knowledge of computers for scheduling and other dispatching duties
- Ability to multitask with different, and sometimes conflicting, events happening at the same time
- Able to work under stress in a fast-paced work environment
- Keen attention to detail.
- Must have a class C CDL with a Hazmat Endorsement if you do not currently hold a CDL Class C with the Hazmat Endorsement must be willing to obtain within 90 days if selected for the position.
- Must have a DOT Med card prior to first day. If you do not have one, we can help you obtain it prior to first day if selected for hire.
Travel & Work Conditions:
- Primarily sedentary
- Occasionally required to lift up to 50 pounds
- Exposure weather conditions with possible exposure to extreme hot and cold weather elements when outside or driving
Education and Experience:
- At least 21 years of age
- High school diploma or higher required
- 2+ years of experience in an administrative role required
- 2+ years of customer service experience required
- Has a valid driver's license with no more than 2 moving violations or at fault accidents in the previous 3 years
Work Authorization:
- Must be authorized to work in the United States without any type of work authorization or work sponsorship now or in the future
What we offer:
- Weekly pay.
- Medical, Dental, Vision Insurance are available to employee on the first of the following month after hire.
- 401(k) with match.
- Short- & Long-Term Disability.
- Employee Assistance Program.
- Company paid and optional Life Insurance.
- Optional Hospital, Critical Illness, and Accident Indemnity Insurance.
- Paid Time Off, Holiday, Floating Holiday & Sick Time.
- Advancement opportunities in a fast-growing organization.
Associated Couriers is committed to a diverse and inclusive workplace. Our organization is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.