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Supervisor, Ocean Export Nutrition Accounts

DSV
Chicago, IL
United States
Job Description

DSV - Global transport and logistics

In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at www.dsv.com 


 


Location: USA - Itasca, N Arlington Heights Rd 


Division: Air & Sea 

Job Posting Title: Supervisor, Ocean Export Nutrition Accounts 

Time Type: Full Time


 


 


Summary 


The Ocean Export Supervisor is responsible for overseeing the day-to-day operations of the ocean export team to ensure that all shipments are processed accurately and timely in accordance with customer requirements and company policies. This position involves supervising and coordinating the activities of a team of ocean export coordinators, communicating with customers, carriers, and other stakeholders, resolving issues and providing excellent customer service. 


 


Duties and Responsibilities 




  • Supervise and coordinate the activities of a team of ocean export coordinators to ensure smooth and efficient operations 






  • Monitor and manage the flow of export shipments to ensure compliance with customer requirements and company policies 






  • Communicate with customers, carriers, and other stakeholders to ensure timely and accurate delivery of shipments 






  • Resolve issues related to shipments, such as delays, damages, or customs clearance problems 






  • Ensure that all documentation is accurate and complete, including bills of lading, commercial invoices, and other export documents 






  • Provide excellent customer service and ensure that customer expectations are met or exceeded 






  • Ensure compliance with relevant laws and regulations, including customs regulations, export controls, and hazardous materials regulations 






  • Participate in the development and implementation of process improvements to increase efficiency and quality of service 




 


Educational background / Work experience 




  • A bachelor's degree in transportation, logistics, international business, or a related field is preferred. However, equivalent experience in the transportation and logistics industry may be considered. 






  • A minimum of 5 years of experience in ocean export operations is required, with at least 2 years of experience in a supervisory or managerial role. 




 


Skills & Competencies 




  • Strong knowledge of ocean export operations, documentation, and regulations 






  • Excellent communication skills, both verbal and written 






  • Strong problem-solving and analytical skills 






  • Ability to work under pressure and meet deadlines 






  • Strong attention to detail and accuracy 






  • Proficiency in Microsoft Office (Excel, Word, and Outlook) 






  • Familiarity with transportation management systems (TMS) and/or enterprise resource planning (ERP) systems is preferred 




 


Function / Market & Industry Knowledge / Business Acumen / Processes 


Supervisory Responsibilities (if any) 




  • This position is responsible for supervising a team of ocean export coordinators, including hiring, training, and performance management. 




 


Preferred Qualifications 




  • A master's degree in transportation, logistics, international business, or a related field 






  • Professional certification in logistics or supply chain management, such as Certified Logistics Professional (CLP) or Certified Supply Chain Professional (CSCP) 






  • Experience in project management or process improvement initiatives 






  • Familiarity with industry-specific software and tools, such as CargoWise or INTTRA 




 


Language skills 




  • Fluent in English (oral and written) 




 


Computer Literacy 




  • Proficiency in Microsoft Office (Excel, Word, and Outlook) is required.  






  • Familiarity with transportation management systems (TMS) and/or enterprise resource planning (ERP) systems is preferred. 




 


At Will Employment 


DSV Air & Sea Inc. employees are hired for an undefined period of time as “at will” employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause. 


 


For this position, the expected base pay is: $69,000 - $93,000/ Annual.  Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, and other objective business considerations.


 


DSV does not accept unsolicited agency resumes.  Please do not forward unsolicited resumes to our website, employees, or Human Resources.  DSV will not be responsible for any agency fees associated with unsolicited resumes.  Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.


 


DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.


 


DSV – Global transport and logistics


DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.


 


We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.


 


Visit dsv.com and follow us on LinkedIn, Facebook and Twitter.