Role & Responsibilities:
· Must be able to work Tuesdays through Saturdays, 8:00 am to 5:00 pm.
· The individual will be the communication bridge between the import department, dispatch department, warehouse, airport pick up agent and airlines.
· Dispatch airport recovery agent for all incoming shipments for MEC ORD.
· Update and maintain Excel pick up list multiple times throughout the day so other departments have visibility for all pickups on that day.
· Update system when cargo arrives at warehouse.
· Pay airlines when needed through Paycargo or other necessary payment methods.
· File pre-claims with airlines/freight handler for damages when needed.
· Ensure all customer KPI’s are met daily.
· Load planning/building loads, communicating heavily with team members for consolidation opportunities.
· Build & maintain relationships with Carriers.
· Negotiate & book trucks in the most cost-effective ways while following customer requirements and insuring on time delivery.
· Create BOL’s/Delivery Orders in a timely manner, making sure Customs Clearances are in hand before releasing goods.
· Data Entry, enter milestones into Morrison system in a timely manner.
· Answer emails in a timely & professional manner.
· Track and trace orders and enter & upload POD information into the system once delivered.
· Approve invoices.
· Other duties assigned by management.
Qualifications:
· HS Diploma
· 1-3 years in a dispatch or truck brokerage environment negotiating rates and booking Dry Vans, Straight Trucks and Sprinter/Cargo Vans with carriers.
· Good working knowledge of excel.
· Experience with planning/scheduling preferred.
· Ability to multitask in a fast-paced working environment with a Good Can-Do Attitude.
· Good Time Management with attention to detail.
· Looking for a detail-oriented individual with the ability to maintain a good positive attitude towards employees, customers, and carriers with the willingness to go the extra mile to get the job done.
· Must be able to work extended hours when needed.