PURPOSE OF POSITION:
The Warehouse Operations Manager at Distinctive Beach Rentals, part of the VTrips family of brands, is responsible for the operational integrity of the assigned location and supervising staff to assure the highest level of service to guests and owners.
ESSENTIAL FUNCTIONS:
- Ensures all office operations are executed and adhered to against specific company policies and procedures to include, but not limited to, purchasing, inventory control, key control/management, and employee and customer relations.
- Manage Housekeeping operations including bag packing and scheduling.
- Facilitates business relationships with property owners, vendors and independent contractors.
- Creates structure around functions for newly acquired properties (and/or management portfolios) while maintaining current operations and people.
- Monitors and analyzes the performance of independent contractor cleaners, vendors and property care personnel to ensure agreed terms and conditions and quality of work is properly executed.
- Recruits supervise, coach, and disciplines staff to maintain properly functioning operations.
- Manages location P&L from an expense perspective.
- Resolves escalated guest and property owner situations.
- Audits maintenance and cleanliness of properties.
- Acquires new properties within the local territory.
- Serves as emergency call point-of-contact.
- Performs other duties which may be assigned by the supervisor.
BENEFITS INCLUDE:
- Medical, dental, and vision insurance for employees and their dependents
- Company-paid life insurance and short-term disability
- Long-term disability insurance, pet insurance, and legal assistance are available
- Health savings account (HSA) and flexible spending account (FSA) available
- 3 weeks of annual paid time off with accruals beginning on Day 1
- Paid sick time
- Paid holidays – including your birthday
- Travel discounts for employees and their friends and family
- High School Diploma or GED required.
- At least 3 years of experience in management in the property management or hospitality industries
- Excellent time management, organizational and communication skills.
- Strong working knowledge of Microsoft Word, Excel and Outlook.
- Ability to multi-task.
- Ability to work varied schedule to include weekends and holidays.
PHYSICAL/MENTAL/ENVIRONMENTAL:
Activities: Sitting – 80% Walking/Standing – 20%
Lifting: Ability to push and lift up to 35 lbs.
Vision: Close up work on computer screen.
Mental Demands: Problem solve, interpret and meet deadlines.
Environmental: Climate controlled space.
Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This is a generalized position description where job duties may differ among region and location of employment.
AAP/EEO Statement: The Company is an Equal Opportunity Employer and fully subscribes to, as well as practices, the principles of Equal Employment Opportunity. Therefore, we do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, citizenship, marital status, sexual orientation or any other characteristic protected by law in the recruitment, selection, placement, training, compensation and promotion of our employees.