Customs Compliance Manager


Charlotte, NC, USA

Full time

Customs and Trade Compliance


Sep 5

Customs Compliance Manager

Job Locations

US-NC-Charlotte | US-UT-Lehi




Supply Chain




Established in 2005 and based in Charlotte, North Carolina, Snap One is a manufacturer and exclusive source of A/V, security, control, networking, and remote management products for professional integrators. An industry leader in the pro-install channel, Snap One helps integrators build their businesses by providing a wide range of high-quality products, easily accessible through an intuitive website and backed by award-winning service and support. With a vast catalogue of today’s most popular brands, Snap One is the premier choice for professional installers across the globe. With 28 pro stores in the US, Snap One blends the benefits of ecommerce with the convenience of local stores. Additional information about Snap One and its products can be found at


Reporting to the Sr Dir Global Logistics the Customs Compliance Manager is a motivated, experienced, and dynamic professional to fill the position of Customs Compliance Manager. The candidate must be comfortable working in a fast-paced, entrepreneurial environment that is goal oriented and emphasizes accountability for delivering results. 


  • Manage Snap One’s Customs Brokerage process and hold Broker Quarterly Business Reviews
  • Review general brokerage operations and recommend service improvements or development of new deliverables.
  • Identifies process improvements for Trade Compliance concerns; then partners with key stakeholders to resolve and implement solutions.
  • Conduct internal trade compliance audits/reviews to assure trade compliance effectiveness.
  • Develop and/or enhance internal Standard Operating Procedures (SOPs)
  • Develop and deliver compliance communications for internal and external partners.
  • Develop, deploy and conduct Customs Compliance trainings on a periodic basis.
  • Manage the qualification and issuance of Free Trade Agreements (FTA’s) certificates.


  • Bachelors degree in global logistics or related studies
  • 4-6 years experience in relevant field (custom brokerage and importer preferred)
  • 5 years' minimum experience in Logistics and Supply Chain
  • Must have strong computer skills including advanced Microsoft Excel, Word, and Power Point



Preferred Qualifications

  • Customs Broker License preferred
  • Experience working with global suppliers


Snap One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability.


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