Import Operations
Job Details
Navigation, Houston, TX - Houston, TX
- Coordinate import operations with origin agents, shippers, consignees, truckers, warehouse, steamship lines and airlines
- Communicate with origin for bookings, open files, data accuracy and file keeping
- Arrange pickup and delivery (airline transfer, FCL, LCL, FTL and LTL)
- Track and trace shipments
- Obtain and create quotes for shipments and source cost effective transportation
- Ensure SOP compliance and updated any changes
- Timely responses to emails and calls with customers, carriers and vendors
- Handles the full process from A-Z
- Handling and resolving Import troubleshooting issues
- Perform other duties as assigned
- 2+ years in the Freight Forwarding industry
- 2+ years in a freight forwarding operations role (import or export)
- Ability to communicate and provide great customer service
- Being able to work independently and part of a team
- Knowledge of local and international carriers and routes
- Able to cope under pressure and meet deadlines
- Great organizational skills
Desired Qualifications:
- CargoWise experience
- Reliable transportation
- Flexible attitude towards work
- HS Diploma, GED, AA or BA
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