US Customs Brokerage - Entry Writer


Louisville, KY, USA

Full time

Customs and Trade Compliance


Sep 14

Company Description

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

Organic Growth - Expeditors promotes from within. As a shining example, our CEO started as an entry level employee in our San Francisco office 44 years ago.

  • 15,000 trained professionals
  • 250+ locations worldwide
  • Fortune 500
  • Globally unified systems

Job Description

Maintain and develop a positive relationship with assigned accounts through proactive communication and by providing timely and accurate information. Compile and prepare commercial regulatory documents for entry processing. Help create US Customs forms and obtain release of shipments from US Customs. Coordinate and confirm release and delivery of all cargo.

Major Responsibilities:

  • Deliver exceptional customer service
  • Review documents and prioritize
  • Create entry/entry summary
  • Submit required docs to Customs
  • Dispatch freight
  • Support the operations where needed
  • Think critically and solve problems
  • Ensure customer profiles are updated and current for assigned accounts
  • Self development - annually 52 hours of required training


  • Excellent verbal & written communication skills
  • Proficient use of word processing, spreadsheets, Windows, e-mail and various PC based software
  • Willingness to learn and develop the industry skills we are willing to share with the right people
  • Professionalism and formality
  • Sense of urgency
  • Attention to detail
  • Integrity
  • Proven background of excellent attendance
  • Bachelor's degree preferred; equivalent professional work experience with customer service focus will be considered

Additional Information

Benefits include:

  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical, Prescription Drug, Dental and Vision
  • Life and Long Term Disability Insurance
  • 401(k) Retirement Savings Plan
  • Employee Stock Purchase Plan
  • Training and Education Program

All your information will be kept confidential according to EEO guidelines.

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