MNX Global Logistics

MNX Global Logistics

Anywhere Remote only

Full time

$17-20 (hourly)

Business Operations

Jul 25

Full Job Description

MNX Global Logistics is a leader in time and mission critical logistics and supply chain services. Whether it is a medical device, a radioactive cancer therapy, the engine of an airplane, a high-speed network router, a hard drive encrypted with a summer movie release or a liver donated for transplant, the most time sensitive shipments in the world are entrusted to MNX. Headquartered in Long Beach, California and with offices worldwide, MNX is looking for talented people who want to make a difference by helping the world successfully transport the most important shipments.

Logistics Coordinator

Be a part of MNX Global Logistics Express division, one of the country’s largest Next Flight Out, ground expedite, and Service Parts Logistic providers. MNX serves companies directly and is also the sole provider of FedEx Sameday services, the primary provider to FedEx for next flight out services, expedited ground deliveries, and service parts logistics in the United States. Our company operates through partnerships with hundreds of domestic and international agent partners that provide courier pickup, and delivery services on behalf of MNX, and all of the major commercial airlines for air haul lift.

Our 24x7 call center is now hiring for service-oriented individuals who are career-minded and who enjoy a challenging and dynamic environment. This position works to solve a full range of logistics challenges by engaging with customers and/or agents.

What you will do:

  • Handle incoming customer requests via phone, email and website with a sense of urgency and attention to detail
  • Using MNX's proprietary logistics management platform, process, monitor, and manage critical customer shipments for the medical, aerospace, telecommunications and high tech industries
  • Communicate with customers and agents in a professional and courteous manner

What you bring:

  • At least 1 year of customer service experience
  • Must be at least 18 years old and have a high school diploma or GED
  • Be proficient in: Microsoft-Word, Excel, Outlook & data entry and type 30 WPM
  • Knowledge of US and world geography and time zones is preferred
  • Call Center experience is preferred
  • Must have outstanding communication, customer service, and organizational skills
  • Be able to operate in a fast-paced and demanding environment
  • Be flexible - with the ability to work additional hours as business requires

Pay rate: $17 to $20 per hour.

Benefits & Perks:

We offer competitive pay, paid vacation and sick time, 401(k) match, multiple health plans, and much more.

MNX Global Logistics is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability or genetic information, or any other characteristic protected by federal, state or local laws.

At MNX, people make the difference. We are a diverse group of unique individuals, each with their own background, beliefs, and experiences, united in the spirit of “One MNX”.

Experience

Required

  • 1 year(s): Customer Service Experience

Education

Required

  • High School or better

Skills

Required

  • MS Office
  • Customer Service

Behaviors

Required

  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
  • Team Player: Works well as a member of a group

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