Air/Ocean Import Operator (Freight Forwarding)

Apex Logistics International Inc

Franklin Park, IL Remote

Full time

Freight Forwarding

Aug 1

Full Job Description

Apex Logistics is a full-service international logistics provider. We are committed in every aspect to provide the best-in-class customer service and to ensure smooth and safe movement for your products. Awarded by Transport Topics as Top 10 Logistics Company and Top 7 Global Air Freight Forwarders!

DUTIES AND RESPONSIBILITIES:

  • Establish task priorities, scheduling and tracking work assignments;
  • Coordinate and facilitate cross training within the customer service department
  • Use and follow account Standard Operating Procedures (SOP)
  • Communicate effectively with customers, vendors and team members
  • Take incoming phone calls and respond to issues quickly and accurately
  • Billing on time, zero demurrage mind set, detention, exam fees and etc.;

QUALIFICATIONS:

  • 1-2 years of freight forwarding experience a plus
  • Proficient in Microsoft Office
  • Excellent written and verbal communication skills
  • Strong organizational skills and ability to prioritize work and multi-task successfully
  • Ability to work in a fast-paced, deadline-driven environment

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

Schedule:

  • 8 hour shift

Education:

  • High school or equivalent (Preferred)

Experience:

  • Logistics: 1 year (Preferred)
  • Freight Forwarding: 1 year (Preferred)

Language:

  • Mandarin (Preferred)
  • Spanish (Preferred)

Work Location: One location

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