Import Compliance Specialist


Charlotte, NC, USA

Full time

Sep 3

Full Job Description

Company Description

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

  • 15,000 trained professionals
  • 250+ locations worldwide
  • Fortune 500
  • Globally unified systems

Job Description

Major Duties and Responsibilities:Compliance

  • Assist in the enforcement of Expeditors' Brokerage Operational Process Standards, policies, and procedures
  • Assist in the strategic approach to prevent enterprise risk and protect Expeditors and our clients by ensuring that all employees perform duties with integrity and in accordance with all applicable policies and laws
  • Prevent late files/payments by ensuring proper use of the statement management reports
  • Monitor filing of Triennial Status Reports and fees; pay annual permit fee, as directed by CHQ
  • Support in clarification of technical customs issues, as needed
  • Internal Reviews and Monitoring
  • Conduct daily reviews via IDMA (Import Daily Monitoring Application) in accordance with Expeditors' Import Daily Monitoring Program guidelines
  • Derive training topics from IDMA results or other identified areas of improvement/risk.
  • Conduct 361 reviews (ADD/CVD)
  • Monitor customs/entry rejections
  • Complete annual Self-Audit, as administered by CHQ.
  • Assist other Import Compliance Specialist(s) with ensuring all monitoring reports are reviewed timely
  • Information
  • Ensure branch employees are current on Customs and PGA-related developments. Read daily publications of Broker Power's International Trade Today, CSMS Messages from CBP, local customs publications (eg. Pipelines, Public Bulletins, etc.). Visit customs and PGA websites on a regular basis. Ensure familiarity with Customs' Informed Compliance Publications.
  • Communicate with Customs and Partner Government Agencies regarding compliance issues, as needed
  • Meet with Customs on a regular basis; establish relationship and obtain feedback regarding branch standing with local Customs. Communicate with Customs and Partner Government
  • Agencies regarding compliance issues as needed.
  • Attend monthly Brokerage/Compliance Managers' Conference Calls
  • Meet regularly with regional import customs compliance and export customs compliance counterparts; training development
  • Post Entry
  • Ensure proper and timely filing of PSCs, protests, petitions, supplemental duty tenders, etc., in accordance with regulatory, OPS and CHQ guidelines
  • Report all penalties and liquidated damages to U.S. and Canada Compliance Manager
  • Manage all post entry activities, from start to finish, using the Post Entry Workflow
  • Ensure proper handling/monitoring of all TIB entries
  • Training
  • Assist in preparing and delivering training sessions on a regular basis for brokerage personnel. Topics should be based on the following:
  • Problems discovered during the daily reviews (IDMA)
  • New customs/PGA developments and procedures
  • Assist brokerage personnel with compliance-related questions and issues
  • Desk-side shadowing of customs entry keying process highly encouraged
  • Sales/Retention
  • Support sales staff and import teams in new business development, as needed
  • Continual review of client SOPs


  • Customs Broker's License (obtained or actively working to achieve)
  • 3 years' experience in U.S. Customs brokerage
  • Strong analytical ability
  • Proficiency in the following software products:
  • MS Office - Word, Excel, Access, Power Point
  • Customs business understanding; current customs environment
  • Strong understanding of 19 CFR (Parts 1 - 199) and the HTSUSA
  • Customer service skills to deal with branch personnel and external customers; ability to work effectively across all levels of an organization interfacing with supervisors, peers and clients
  • Organizational skills to manage multiple tasks to completion simultaneously
  • Research skills, problem solving and follow-up skills
  • Ability to relate to clients, Customs and other government officials, and employees at all levels
  • Hands-on knowledge of Operational Process Standards desk procedures
  • Ability to articulate clearly through written and oral presentation

Additional Information

Please note, this opportunity does not sponsor work visas and has no relocation assistance

All information will be kept confidential according to EEO guidelines.

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