Deliver Logistics Business Process Lead

Johnson & Johnson

Skillman, NJ, USA

Full time

Sep 7

The Johnson & Johnson Consumer Health Supply Chain Digital Platform Transformation Program is recruiting for a Deliver Logistics Business Process Lead (m/f/d). This position can be based at an approved J&J site in Skillman, New Jersey or Zug, Switzerland. Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 130 years. We embrace research and science - bringing innovative ideas, products, and services to advance the health and well-being of people. With over $93 billion in sales, Johnson & Johnson is the world's most comprehensive and broadly based manufacturer of health care products, as well as a provider of related services, for the consumer, pharmaceutical, and medical devices markets. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world.

  • The Digital Transformation Program is a critical component of the Consumer Health strategy to become a digital first company. Consumer Health is investing significantly to transform our core ERP landscape, this through the implementation of a single global instance of SAPs S4 Hana platform. This will unlock significant value and establish a best of bread foundation for our S4 Digital Core.
  • The Deliver functional areas of Order to Cash, Warehousing, transportation, trade compliance and Inter-company are some of the most critical functional areas of the program, and a significant part of the business case is predicated on transformation in this area.
  • The logistics lead will support the program by working with the local, regional, and global function leaders to coordinate the effective definition, development, testing and flawless adoption and go lives of our new deliver S4 capabilities.
  • Works with business to ensure that local requirements (including statutory, legal, customer facing) are appropriately escalated and communicated back to the business
  • Key to the role is coordinating the communication and change management for this scope area, identifying and working with business functional SMEs and leaders as the product is deployed.
  • This individual will coordinate design and prioritization across the workstream, balancing risk and value.

Responsibilities include:

  • Working closely with both the project team, systems integrator, and the business functional SMEs, to ensure delivery capabilities that deliver both short and long term financial and strategic business outcomes. Partner with cross-functional leaders to develop a comprehensive, multi-year roadmap for the Deliver ERP area and administer execution of E2E deliver process harmonization, improvement, and transformation
  • Working closely with the Deliver functional leaders, Techno-functional experts and in market teams to ensure solution deployment and adoption are smooth and successful.
  • Work with team members to ensure quality user stories are developed and tested and support a fully E2E integrated solution across the deliver functional area and focusing on the interdependencies with other work streams.
  • Create and espouse a high-performing, diverse and inclusive team culture where different viewpoints are visibly encouraged and supported. Continuously raise the bar on performance, technical depth, product management results, and people leadership skills. Manage senior, high performing staff across subject matter areas.



  • Bachelor of Science or Bachelor of Engineering at a minimum
  • Minimum of 7 years of business experience with at least 5 years of Supply Chain, Finance, IT or relevant functional experience required.
  • Must have strong warehouse, transport, and trade compliance-based experience.
  • Must have strong ERP project and program experience in the DELIVER areas – leading and driving core project deliverables.
  • Strong strategic mind, outstanding critical thinking, analytical, influencing, and interpersonal skills are required.
  • Strong analytical and problem-solving skills, with the ability to understand business and technical functions, process information quickly, and assess impacts to data elements; sound judgement is required
  • Outstanding stakeholder management experience at the most senior levels, superior influencing, and collaboration skills required
  • Thought leadership with an agile mindset experienced in shaping solutions, with strong communication, and partnership skills is required.
  • Must be comfortable with constructively challenging the status quo and looking for new ways to improve processes and results.
  • Experience in leading large cross-functional team is required.
  • Experience working with 3PL / 4PLs is required.
  • Travel up to 30% internationally and domestically.


  • MBA or other relevant advanced degree is preferred.
  • Master of Business Supply Chain / Operations mgt
  • Consumer Products, Retail, Supply Chain, Strategy Consulting, Digital experience preferred
  • Solid SAP ERP experience must be demonstrated.
  • Experience working across customer facing is preferred
  • Experience working across Supply Chain domains (especially delivery / logistics, customer service, and eCommerce channel fulfillment) is important.
  • Strong industry knowledge and business acumen preferred.
  • Experience with acquisitions and divestitures is a plus.
  • Strong experience working in or with a complex global organization spanning across functions is preferred.

Primary Location


Other Locations

Europe/Middle East/Africa-Ireland-Cork-Ringaskiddy, Europe/Middle East/Africa-Belgium-Antwerp-Beerse, North America-United States-New Jersey-Skillman, Europe/Middle East/Africa-France, Europe/Middle East/Africa-Germany


JNTL Consumer Health I (Switzerland) GmbH (8523)

Job Function


Requisition ID


Apply for this position Back to job

You must be logged in to to apply to this job.


Your application has been successfully submitted.

Please fix the errors below and resubmit.

Something went wrong. Please try again later or contact us.

Personal Information


View resume