Global Trade Operations Analyst - Hybrid


Alpharetta, GA, USA Remote

Full time

Sep 8

Requisition ID: 4455

Job Title: Global Trade Operations Analyst - Hybrid

Job Country: United States (US)

Here at Avanos Medical, we passionately believe in three things:

  • Making a difference in our products, services and offers, never ceasing to fight for groundbreaking solutions in everything we do;
  • Making a difference in how we work and collaborate, constantly nurturing our nimble culture of innovation;
  • Having an impact on the healthcare challenges we all face, and the lives of people and communities around the world.

At Avanos you will find an environment that strives to be independent and different, one that supports and inspires you to excel and to help change what medical devices can deliver, now and in the future.

The Avanos COVID-19 Vaccine Policy: This Policy applies to U.S. customer-facing / field-based employees & Avanos leadership: All U.S. customer-facing / field-based employees hires must be fully vaccinated against COVID-19. Proof of being fully vaccinated does not need to be disclosed until a job offer has been made but must be submitted within 48 hours after the acceptance of the job offer. If you have a qualifying medical condition or sincerely held religious belief or practice that precludes you from receiving a COVID-19 vaccine, you may apply for an exemption or deferral after you accept the job offer and before your scheduled start date. The reasonable accommodation provided to the employee, if any, will depend on the employee’s job and the applicable facts, but it may include weekly COVID-19 testing and masking requirements. New hires who do not submit, before their scheduled start date, proof of being fully vaccinated or a request for a reasonable accommodation will have their job offer revoked.

Avanos is a medical device company focused on delivering clinically superior breakthrough solutions that will help patients get back to the things that matter. We are committed to creating the next generation of innovative healthcare solutions which will address our most important healthcare needs, such as reducing the use of opioids while helping patients move from surgery to recovery. Headquartered in Alpharetta, Georgia, we develop, manufacture and market recognized brands in more than 90 countries. Avanos Medical is traded on the New York Stock Exchange under the ticker symbol AVNS. For more information, visit

The role

The Global Trade Operations Analyst is responsible for supporting Avanos’ international supply chain activities are compliant with U.S. and foreign customs laws and regulations. Including ensuring shipments are customs cleared within our service level agreements; coordinating with our customs brokers and agents to resolve any customs, carrier or other government agency holds; act as subject matter expert for imports and exports; providing accurate trade data to brokers and forwarders; generating statements of origin as requested; gathering data and reporting key metrics, and other duties as assigned.

Essential Duties and Responsibilities:

  • Generate and prepare inbound / outbound shipping reports to track and monitor imports / exports and resolve any clearance exceptions
  • Identify, address and resolve import shipment issues and customs clearances including:
  • Troubleshooting root cause of issues and requests
  • Obtaining & providing any necessary FDA, HTS, country of origin, or ISF data
  • Providing clear, concise responses to customs brokers / agents
  • Escalating as required to the appropriate team member (i.e. Transportation, Plant Logistics Manager, Procurement, Customer Service)
  • Monitor import goods receipt to file any post entry corrections
  • Identify, address and resolve outbound shipment issues for exports, including:
  • Assist export customer service resolving document requirements and EEI filings required for export clearances
  • Provide accurate export documentation to appropriate business partners
  • Provide clear, concise shipping instructions where necessary
  • Support CTPAT cargo security program through the adding, tracking and status reporting of business partners management, including conflict minerals and forced labor analysis
  • Research, monitor and work weekly restricted party screening reports including escalations
  • Provide meaningful metrics and KPI for trade activity reporting including weekly operations and broker or forwarder metrics
  • Assist with documenting and updating procedures, including trade compliance manual
  • Assisting foreign affiliates with trade compliance activities and requests (e.g. data management, metrics, reporting)
  • Live our cultural values: Customer-Centric, Global Mindset, Collaborative, Candor, Accountability and Speed.
  • Support to the other required areas.
  • And the other activities related to the position.

Your qualifications


  • 4-6 years direct or related experience
  • Bachelor’s Degree, equivalent degree, or related experience
  • Demonstrates critical thinking skills and ability to be detailed orientated
  • Knowledge of ERP, Automated Commercial Environment (ACE)
  • Experience in Microsoft applications
  • Excellent customer service skills
  • Excellent written and verbal skills
  • Ability to work at least one day per week in the office or be available for onsite workshops when required


  • Excellent research and analytical skills a plus
  • Experience in processing US import and/or export customs declarations
  • Experience with SAP, TMS or global trade management systems

Avanos Medical is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law. If you are a current employee of Avanos, please apply here .

Join us at Avanos

Join us and you can make a difference in our products, solutions and our culture. Most of all, you can make a difference in the lives, people, and communities around the world.

Make your career count

Our commitment to improving the health and wellbeing of others begins with our employees – through a comprehensive and competitive range of benefits. We provide more than just a salary – our Total Rewards package encompasses everything you receive as an employee; your pay, health care benefits, retirement plans and work/life benefits.

Avanos offers a generous 401(k) employer match of 100% of each pretax dollar you contribute on the first 4% and 50% of the next 2% of pay contributed with immediate vesting.

benefits on day 1

uncapped sales commissions

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