Director Trade Compliance


Mesa, AZ, USA

Full time

Sep 15

About Dexcom

Founded in 1999, Dexcom, Inc. (NASDAQ: DXCM), develops and markets Continuous Glucose Monitoring (CGM) systems for ambulatory use by people with diabetes and by healthcare providers for the treatment of people with diabetes. The company is the leader in transforming diabetes care and management by providing CGM technology to help patients and healthcare professionals better manage diabetes. Since the company’s inception, Dexcom has focused on better outcomes for patients, caregivers, and clinicians by delivering solutions that are best in class - while empowering the community to take control of diabetes. Dexcom reported expected full-year 2021 revenues of $2.48B, a growth of 27% over 2020. Headquartered in San Diego, California, with additional offices in the Americas, Europe, and Asia Pacific, the company employs over 6,000 people worldwide.


The Director of Trade Compliance maintains responsibility for providing legal and regulatory expertise and direction to the supply chain, product management, sales and marketing, and product development groups regarding trade compliance (including, but not limited to, import/export procedures, licensing, duty and tariff classifications, C-TPAT, Canadian Controlled Goods Program and other trade-related security requirements) to maintain compliance with all applicable regulations, and otherwise ensure the operation of an effective trade compliance program.


  • Ensure global recordkeeping and reporting requirements are maintained in the Americas and conducted in a manner that ensures audits are completed in a timely manner without material issues.
  • Provide day-to-day oversight of and strategic leadership in identifying issues, developing globally integrated solutions and recommendations to Senior Management in ensuring that compliance operational processes align with business objectives.
  • Develop and manage an internal assessment and audit program with colleagues globally that complies with all applicable regulations, including collaboration with Internal Audit and external auditors as needed.
  • Initiate, monitor and resolve all activity in accordance with client instruction, regulatory requirements and ensure timely submissions and associated tracking through final closure.
  • Coordinate regional internal assessments of the Company’s trade compliance activities.
  • Oversee regular audits, respond to customs requests, entry corrections, manage key global compliance indicators, effectively communicate compliance requirements and impact both internally and externally.
  • Drive change and process improvement in the Company’s trade compliance operations.
  • Work with customs brokers, regulatory agents, Legal, and trade compliance consultants to resolve related issues by clarifying questions and recommending solutions.
  • Ensure global requirements related to Free Trade Agreements are identified and implemented.
  • Lead & collaborate with stakeholders to establish worldwide processes and procedures to appropriately classify products and define standard trade terms
  • Drive Customer Experience improvements for Global Supply Chain by closely partnering with customers and external business partners on trade requirements
  • Establish and maintain global framework for each country’s requirements and work with Commercial, Legal, Supply Chain, Compliance, and other departments to ensure contracts and customer data are aligned and embedded in company databases
  • Perform all other essential duties as assigned.


  • Bachelor’s degree from an accredited university or college.
  • Licensed U.S. Customs Broker and/or NCBFAA Certified Customs Specialist (CCS) and/or related industry certifications preferred.
  • Experience in international trade compliance, regulatory, or related experience within a global company, with a working knowledge of global trade regulations.
  • Experience in a leadership role, with demonstrated aptitude for coaching and development.


  • Experience with trade regulations in Europe and Asia a plus.
  • Knowledge of Federal Supply Schedule (FSS) for US and other country requirements
  • Experience in dealing with ad-hoc queries from regulatory agencies.
  • Experience in dealing with formal audits from external agencies; along with ability to evaluate the need and coordinate submission of voluntary disclosures to respective governmental agencies as needed.
  • Excellent organizational skills and ability to self-manage and balance numerous priorities.
  • Project management, legal or supply chain experience preferred.

Location: position will be based out of Mesa, Arizona. Must live or relocate to this area.

Functional Description

Oversees customs/export issues worldwide. Develops and implements export licensing procedures. Interprets contract terms/conditions for export/import implications and provides direction in all phases of international logistics. Advises functional groups of customs and export regulations. Monitors license use and compliance throughout the organization. Selects, develops, and evaluates personnel to ensure the efficient operation of the function.

Functional/Business Knowledge

  • Viewed as a subject matter expert within specific area.
  • Reviews objectives to determine success of operation. Involved in developing, modifying and executing company policies that affect immediate operations and may also have company-wide effect.
  • Understands relevant business strategies and impact on the functional area.


  • Participates in establishing strategic plans and objectives.
  • Provides high-level guidance and support to employees and other managers.
  • Regularly interacts with executives and/or external parties on matters effecting the function.
  • Oversees policies and procedures for immediate function.
  • Recognized as a functional leader within the organization.


  • Works on abstract issues where analysis of situations or data requires an in-depth knowledge of the company.
  • Participates in corporate development of methods, techniques and evaluation criteria for projects, programs, and people.
  • Erroneous decisions will have a serious impact on the overall success of functional or company operations.


  • Able to operate in complex global environment.
  • Manages the activities of a functional area and/or external service providers.
  • People management responsibilities include hiring / terminations, performance reviews, career development coaching and compensation decisions.

Field Sales

  • N/A

Experience and Education

  • Typically requires a Bachelors degree with 15+ years of industry experience.
  • 9+ years of successful management experience in relevant industry.

Workplace Type

  • The Workplace Type for this role is Assigned Desk. Based on the nature of your role you will have an assigned desk or office located at a Dexcom site and should plan to be onsite approximately 4-5 days per week.

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Dexcom Talent Acquisition at

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Dexcom’s AAP may be viewed upon request by contacting Talent Acquisition at

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