WW Logistics Project Manager-SecureShip Program


Cupertino, CA, USA

Full time

Sep 18


Posted: Jul 18, 2022

Weekly Hours: 40

Role Number: 200399323

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish! The people here at Apple don’t just build products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it! The Worldwide Logistics Project Manager is part of WW Logistics Operations, based in either Cupertino, CA or Raleigh, NC; specifically on the WW Logistics Security team. The position will primarily support the SecureShip (“SS”) Program and report to the WW Logistics Security Manager. Workload assignment/management, oversight & supervisory-direction will also come from the WW SS Program Manager. This is a fast-moving, dynamic environment where flexibility and adaptability are key attributes needed for success. The selected candidate will possess excellent project and time-management skills, with an ability to organize and streamline critical tasks and objectives in support of SS shipments, metrics/reporting, Logistics IT/Systems, supplier performance and overall SS program management.

Key Qualifications

  • Minimum 5-7 years of experience in Transportation, Supply Chain, Logistics, Logistics Security, and/or Logistics IT/Systems-related roles
  • Proven problem solving, tactical project execution, data analytics, process improvement
  • Project Management skillset a must
  • Prefer: Expertise in Logistics IT/Systems (development, troubleshooting and resolution); Knowledge of International Trade Compliance and Logistics Security practices


The position involves tactical execution and management of Apple’s WW SecureShip Program, including related IT/Systems-based functional support. This program provides the highest Security assurances, global shipping method available: “Maximum” Handling Security, transporting highly-sensitive, pre-release product, components & materials across the globe. Primary responsibilities will include, but not be limited to: -Develop, maintain and enhance global business partnerships & collaboration with key internal & external stakeholders, to include: Apple Engineering, “Decision Support” & IT (Systems Development teams), Global Trade-Compliance, WW & Regional Logistics, NPI Ops, Readiness, Marketing, Finance, SS Supplier Mgmt and “Control Tower”, etc. -Support NPI Operational activity, together with WW NPI Ops Team, Readiness and Marketing to ensure timely-delivery of critical pre-NPI Marketing & Regulatory units -Flight plan determination, execution and milestone tracking; Issue-resolution, daily reporting (generation, communication, troubleshooting), etc. -Support Apple Freight Order System Tool (“AFS”); on-going maintenance and development (FY23 enhancements); Process streamlining & improvement; Handle AFS escalations, training and problem-resolution (together with appropriate IT team) -Project-lead other systems-based tool development and implementation (i.e. Project “MASS”); Reporting, automation, dashboards, metrics, escalations, resolution, etc. -Develop into 1st point-of-contact for SS day-to-day order support, issues, inquiries and questions from users; Provide “tactical” oversight of compliance & protocols -Coordinate SS process and instruction for new Users (Internal, OEMs, etc.); Provide initial instruction documents, systems access; Publish updates as required -Compile all necessary materials & content for Monthly Reports & Business Reviews Keynotes, metrics/KPIs, corrective actions, objectives, etc. -Manage consolidation & accuracy of SS Financial Mgmt systems & metrics -SS budget / spending summaries, PO-management, etc. -Conduct SS freight invoice audit & approval with appropriate teams. -Provide back-up / coverage for SS Program Manager when necessary.

Education & Experience

Degree in Business Studies; preferably Supply Chain Management/Logistics, Operations or related fields.

Additional Requirements

  • Able to influence others effectively, forge strong partnerships with key internal and external stakeholders.
  • Excellent communication, interpersonal and presentation skills
  • Strong organizational and time-management skills.
  • Able to manage multiple projects and objectives simultaneously, work under pressure and meet agreed, and often, tight timelines in a fast-paced and dynamic environment.
  • Capable of working individually or as part of a multi-functional team.
  • Anticipated Travel Requirement: Currently < 10%; Non-COVID travel can be up to 20%, including international.

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