Logistics Specialist - Hybrid Remote
Scoular is an employee-owned $9B agribusiness leading the way since 1892. We buy, sell, store, handle and process grain and ingredients by leveraging our global networks and expertise in international trade and transportation. Employing more 1,400 people in over 100 offices and facilities in North America and Asia, we provide safe, innovative and reliable solutions to farmers, grain processors, renewable energy producers, and manufacturers of food, animal feed, aquafeed and pet food. Our deep involvement in the global agricultural supply chain gives us the ability to quickly assess market needs and identify opportunities for growth and innovation.
Overview of Position
TSC Container Freight is the NVOCC/Freight Forwarding division of Scoular, an employee-owned $6B agribusiness leading the way since 1892. We move containerized freight around the globe, shipping over 25,000 TEU last year by leveraging our global networks and expertise in international trade and transportation. We provide safe and reliable solutions to shippers from all industries. Our deep involvement in the supply chain gives us the ability to quickly assess market needs and identify opportunities for growth and innovation.
The Ocean Export Coordinator will take customer booking requests & send booking confirmations, dispatch & monitor drayage providers, process customer shipping instructions / prepare & issue bills of lading, and issue customer invoices. The Ocean Export Coordinator also will provide first-class customer service to TSC’s internal & external customers by managing drayage & ocean vendors and fielding customer complaints and independently providing service-recovery.
Manage inbound and outbound domestic and/or international shipments. Communicate continuously with all stakeholders in the supply chain ensuring smooth and on time delivery.
Promptly address and resolve all unexpected transportation related issues in the supply chain, engaging the help of teammates where necessary. Ensure disruptions to logistics are anticipated and reacted to with insight, resolve, and leadership.
Execute logistics for the business through daily communication with the Manager and other internal and external stakeholders. Lead the overall supply chain process to ensure that sales contracts are filled on time and according to terms.
Execute, and track activity in Scoular’s applicable transportation system.
Identify opportunities for better utilization of transportation with focus on continuous improvement and work with Manager to implement ideas for execution optimization
Focus on short term and relationship management with customers, vendors, service providers, etc.
Track relevant metrics, key performance indicators prescribed by manager with focus on identifying efficiencies.
Responsible for auditing all origin and destination demurrage and detention claims, taking the lead to acquire all necessary information to convey to Merchandisers, sales and/or Logistics Manager.
In performing their responsibilities, employees are expected to perform quality work within deadlines with or without direct supervision, interact professionally with other employees, customers and suppliers, work effectively as a team contributor and independently while understanding the necessity for communication with other employees and throughout Scoular.
EEO statement: The Scoular Company is an equal opportunity employer.
Four year degree in supply chain/logistics/related field or equivalent industry experience.
Strong problem-solving skills.
Excellent customer service skills.
Ability to organize and prioritize multiple tasks.
Ability to research, problem solve, take initiative, and lead within set parameters.
Proven ability to adapt and manage effectively in fast paced changing environment
Ability to multi-task, prioritize work flow and complete tasks with a high level of organization, responsibility, and efficiency.
Knowledge in domestic transportation industry and understanding of freight spreads
Team oriented leadership skill
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