Trade Compliance Specialist


East Greenville, PA, USA

Full time

Jan 7

Full Job Description

Why join us?

Our purpose is to design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

Trade Compliance Program Manager (1975000)

J o b D e s c r i p t i o n


Date Updated:

4/7/2021 4:05:23 PM

Job Title:

Trade Compliance Program Manager (1975000)


Career Ladder:

Last Updated:

1/1/1900 12:00:00 AM

Last Approved:

1/1/1900 12:00:00 AM


Ensures that all laws and regulations are adhered to when dealing with cross-border transactions. Works directly with suppliers, brokers and internal process partners to support the international movement of products supporting Herman Miller's business to include export/import activities from various countries around the world.


Apply knowledge of U.S. and foreign customs regulations/global trade Compliance to promote increased trade compliance within the organization.

Conduct import data reviews to include updating and reviewing country of origin data routinely and ensures data integrity through database comparisons across all data sources.

Conduct record-keeping audits.

Constantly reviews Free Trade Agreement (FTA) processes and procedures to include solicitation and support of the documents required for both existing and new Free Trade Agreement (FTAs) yearly and as needed for audits, and to ensure benefits are claimed correctly.

Create and deliver import/export compliance training materials, providing support and guidance to internal and external stakeholders.

Determine whether certain products comply with the Buy American Act and the Trade Agreements Act.

Evaluate new government requirements to ensure import and export compliance with changes and incorporate same into day to day operations and standard operating procedures.

Identify and analyze causes of international and domestic non-compliance issues, and gaps and generate recommendations to management.

Manage and assign Harmonized Tariff Schedule (HTS) classifications, Export Control Classification (ECCN) and country of origin information.

May lead cross-functional teams.

Partner with new product development team to support sourcing decisions for compliance with the GSA contract as well as to mitigate US tariffs.

Recommend, develop, and maintain corporate policies and procedures, driving company-wide compliance with global trade programs and initiatives.

Support internal, external, and required government compliance audits.

Team with third party service providers (e.g. customs brokers, freight forwarders) as necessary, to implement and/or maintain trade and logistics processes in support of operations.

Use problem-solving skills to find new and creative ways for process improvement and cost reduction.

Performs additional responsibilities as requested to achieve business objectives.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Bachelor's Degree in Accounting, Tax, Finance, International Relations, Pre-Law, International Business, or Supply Chain.

8 years of experience in Accounting, Tax, Finance, International Relations, Pre-Law, International Business, or Supply Chain.

2 + years of experience with global trade compliance responsibilities in a complex import/export environment preferred.

Licenses and Certifications

CBL - Customs Broker License or willing to be obtained..

Skills and Abilities

Experience with Global/ U.S./ Canadian Customs procedures, and the US ACE system is preferred.

Demonstrated ability to lead, influence, solve problems, and work with all levels in the organization, including executive leadership.

Strong analytical, organization, time management and process management skills for success in a deadline-oriented environment.

Demonstrated high level of written, verbal and interpersonal skills to communicate information, ideas, procedures and processes in a logical sequence; at a level appropriate to the audience and resulting in effective working relationships.

Exhibits ability to work cooperatively both in a team environment and independently.

Must have competencies that include business acumen, organization skills, and ability to be accurate and timely in completing work assignments.

Demonstrated ability to effectively use office automation, communication, software and tools currently used in the Herman Miller office environment.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Must be able to perform all essential functions of the position with or without accommodations.

Who We Hire?

Simply put, we hire everyone. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.

A starting compensation range for this role is $86,100.00 - $108,600.00. Relevant salary considerations will include candidate qualifications and experience, other business/organizational needs and market factors . You may also be eligible to receive a geographic premium, annual discretionary incentive and equity awards which are subject to the rules governing these programs. The company offers a full spectrum of benefits including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Vacation and Parental Leave), Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our associates.

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