Business Support Analyst III

Duquesne Light

Pittsburgh, PA, USA

Full time

Jan 7

Full Job Description

Established in 1997, DQE Communications (DQE) is a subsidiary of Pittsburgh-based Duquesne Light Holdings and headquartered in Pittsburgh’s Southside Works development. DQE Communications is one of the leading providers of high-speed, fiber-optic data networking for business throughout thirteen -counties in southwestern Pennsylvania and West Virginia. Already in over 1600 commercial buildings with approximately 3,250 route miles, DQE is continually working to expand its network.

Through Metro Ethernet, Wavelength Services, Dark Fiber, Internet Services and Colocation services, DQE offers its customers secure, reliable and flexible network services.

Through Metro Ethernet, Dark Fiber, Internet Services and Colocation services, DQE offers their customers secure, reliable, flexible network services unmatched by any other provider in the region.

Working with multiple departments across the organization, the Business Analyst is responsible for collecting, analyzing, and interpreting data to identify trends, develop plans, and insight providing management with valuable information that they can use to improve sales, marketing, operations, and businesses practices. The main duties include researching identifying, gathering, analyzing data, and making their insights known through graphs, charts, tables, maps, spreadsheets, PowerPoints, and reports working in the business development department.


  • Use business, financial reporting and data analytical skills to preforms daily duties
  • Perform data import/export/manipulation/analyzing from various databases, lists and sources.
  • Provide standard and customized reports, presentations, maps, and financials.
  • Recommend, report, evaluate, and research data, data sources and data strategy
  • Data integrity - including deduplication and augmentation to improve the accuracy, consistency, and quality of data
  • Collaborate and build strong relationships with DQE departments and external data sources
  • Partner with Marketing and Sales to develop mailing lists and other analytical tasks
  • Manage and support multiple projects as directed
  • Use Microsoft office, database software and mapping tools.
  • Other duties as assigned


Education Requirements:

Roles at this level typically require a Bachelor of Science degree preferably in an analytical field such as finance, business, math, or economics. Min 3+ years of experience is required


Skills/Abilities:

Strong analytical, problem solving and research skills; Effective written, communication and problem-solving skills for writing reports and delivering presentations. Self-motivated. Ability to work and collaborate with others; Proficient with Microsoft Office products (i.e., Word, Excel, PowerPoint). Mapping software, financial analysis, and SQL/Python skills desirable.



This position is classified as Persona Type C: Variable On-Site. Work is mostly remote/location-independent, and in-person work is driven by occasional role-specific tasks and critical business processes as directed by the immediate Supervisor or Manager.


EQUAL OPPORTUNITY EMPLOYER

DUQUESNE LIGHT HOLDINGS, INC. (DLH) IS AN EQUAL OPPORTUNITY EMPLOYER. DLH’S POLICY IS TO NOT DISCRIMINATE AGAINST ANY APPLICANT OR EMPLOYEE BASED ON RACE, COLOR, RELIGION, CREED, SEX, PREGNANCY OR RELATED MEDICAL CONDITIONS, AGE (40 AND OVER), SEXUAL ORIENTATION, GENDER IDENTITY/EXPRESSION, VETERAN STATUS, PAST, CURRENT OR FUTURE MILITARY SERVICE, NATIONAL ORIGIN OR ANCESTRY, PHYSICAL OR MENTAL DISABILITY, GENETIC INFORMATION, OR ANY OTHER CONSIDERATION PROTECTED BY APPLICABLE LAW. DLH ALSO PROHIBITS HARASSMENT OF APPLICANTS OR EMPLOYEES BASED ON ANY OF THESE PROTECTED CATEGORIES.

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