Sales Administrator


Orlando, FL, USA

Full time

Jan 24

Full Job Description

Location: Orlando, United States of AmericaThales people architect solutions that enable two-thirds of planes to take off and land safely. We create in-flight entertainment systems that engross 50 million fliers every year and we develop the avionics that control the world’s largest commercial aircrafts. Our simulators train the next generation of pilots for fighter jets, transporters and search and rescue helicopters. And, together, each and every member of our aerospace team makes a difference.When you rely on airlines to connect you in flight, you rely on Thales. In an increasingly fast paced world, we make the unpredictable, predictable by connecting and entertain passengers to make your life better. Combining a diversity of talents, we master the decisive moments that matter to passengers and airlines. Whatever it takes.We are currently looking to fill The Sales Administrator position providing support of sales & distribution for TCC Broadcast, Defense, Scientific, Space & Telecom product lines from TAVS / MIS factories in France & Germany. In addition, the position supports other Thales business lines such as FLX.

Essential Functions:


  • Entry of quotations & subsequent conversion to sales orders.
  • Processing of order / contract changes
  • Receipt of products into inventory
  • Issuing customer invoices & credits
  • Creation & maintenance of purchase orders
  • Processing of returns & loans
  • Warranty verification
  • Material Master extension, creation, & updates
  • Customer creation


  • Interact with customers to process orders, track & update deliveries, answer inquiries, send invoices, & deal with return requests
  • Support Sales Managers with inquiries & assist in maintaining customer relationships
  • Work with various factories to successfully create, maintain, & complete all open orders, returns, & loans.
  • Coordinate with freight forwarders & brokers to export shipments, obtain & approve pre-alert documents, & provide clearance instructions for imports
  • Work with trucking companies to deliver products
  • Harmonize with our Orlando warehouse team to accomplish synchronization on receiving & shipping of inventory
  • Assist accounting on collections, billing status, & reporting


  • Keep organized & accurate digital files to ensure successful handoff to department teammates for their steps of the process
  • Update & maintain shared Word documents, Excel sheets, PDF’s, & Trello Boards
  • Access & work within customer portals as necessary
  • Coding & approval of bills for proper payment
  • Assist in projects to organize & continuously improve processes to streamline the workflow
  • Manage workload while being compliant to established department KPIs

Minimum Requirements:

  • SAP proficiency is a MUST. No candidates will be considered without prior SAP experience
  • Minimum 5 years of experience in an administrative role ideally within or highly connected to the logistics or sales function of an organization
  • The ability to work according to guidelines as well as take initiative to solve problems
  • Be adaptable as part of the continuous evolution of the business, driving change
  • Team oriented, must work well in developing relationships with other departments within the organization but capable of working alone as required
  • Able to work under pressure, remain calm & demonstrate the ability to adjust & reprioritize
  • Customer service oriented, flexible in an environment where customer needs & demands are variable
  • Must be able to maintain business confidentiality

Preferred Qualifications:

  • Import / Export experience or familiarity
  • Diverse experience in previous administrative roles
  • Experience interacting with and working closely with an international team
  • Previous experience maintaining a paperless environment

This position will require successfully completing a post-offer background check. Qualified candidates with [a] criminal history will be considered and are not automatically disqualified, consistent with federal law, state law, and local ordinances.

Successful applicant must comply with federal contractor vaccine mandate requirements.

Thales champions inclusion and we believe diversity strengthens the fabric of our culture. We are an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law

If you need an accommodation or assistance in order to apply for a position with Thales, please contact us at .

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