Import Compliance & Customs Operations Specialist

Job Overview:

Pay Range: $44.37hr - $48.61hr

Requirement/Must Have:

• Knowledge of U.S. import regulations and customs processes.
• Understanding of customs entry requirements, tariff classification, valuation, and country of origin principles.
• Working knowledge of USMCA certification requirements and free trade agreement administration.
• Strong organizational, analytical, and problem-solving skills.
• Strong verbal and written communication skills.
• Experience working in Microsoft Office Suite (Outlook, Teams, Excel) preferable.
• Ability to work effectively in a cross-functional environment.
• Demonstrated initiative and willingness to proactively jump in where needed to support the organization's customs team, business operations, and compliance objectives.
• Strong customer service mindset with a commitment to operational excellence and compliance.
• Understanding of current events in the importing sector of the United States.
• Experience with broker management.
• Understanding of entry operations guidelines when coming into the US.
• Ability to assign a HTS to a product.
• Understanding of USMCA qualification.

Responsibilities:

• Support the organization's U.S. Customs team in the execution of import compliance and customs operations activities.
• Assist in monitoring import transactions to ensure compliance with CBP regulations and internal policies.
• Support review and maintenance of tariff classifications (HTS), customs valuation information, and import documentation.
• Assist with data analysis and compliance monitoring initiatives.
• Investigate and support resolution of customs clearance delays, shipment holds, and entry discrepancies.
• Maintain compliance documentation and support audit readiness activities.
• Collaborate with Procurement, Logistics, Supply Chain, Finance, and other business functions to gather information required for customs compliance activities.
• Support continuous improvement initiatives that enhance compliance, operational efficiency, and data quality.
• Monitor regulatory changes and escalate potential compliance concerns to U.S. Customs team leadership.
• Support the administration of USMCA and other Free Trade Agreement programs.
• Review and maintain supplier USMCA certifications and supporting documentation.
• Assist with supplier solicitation efforts and record retention requirements related to USMCA claims.
• Support qualification reviews and validation of information required for preferential duty treatment.
• Maintain working knowledge of USMCA certification requirements, rules of origin, and documentation standards.
• Partner with internal stakeholders to identify opportunities to maximize compliant utilization of USMCA benefits.

Nice to Have:

• Previous experience as a Customs Broker or Entry Writer would be beneficial.

Skills:

• Import Customs.
• Broker Management.
• HTS Classification.
• USMCA.
• CBP Regulations.
• Customs Valuation.
• Data Analysis.
• Microsoft Office Suite.
• Excel.
• Logistics.
• Supply Chain.

Qualification And Education:

• Knowledge of U.S. import regulations and customs processes.
• Understanding of USMCA certification requirements and supporting documentation.