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Alba Wheels Up International logo

Customs Brokerage Coordinator

Alba Wheels Up International
1 hour ago
Full-time
On-site
Los Angeles, California, United States
🛂 Customs Broker & Entry Writer

Customs Brokerage Coordinator

Location: Los Angeles, California
In Office Presence: Hybrid
The Opportunity 

Join us as a Customs Brokerage Coordinator and play a pivotal role in shaping Alba Wheels Up International’s future. This is your chance to drive strategic initiatives, influence key decisions, and deliver measurable results at the highest level. 

Company Mission & Values 
Our mission is to ensure customer compliance with US Customs Regulations while coordinating efficient, timely movement of freight and information. 
Our values guide our decision-making and shape a culture of accountability, growth, and customer-centricity:  

  • Innovation: We encourage creative problem-solving and continuous improvement in every department. Employees are empowered to propose new ideas, adopt emerging technologies, and challenge the status quo to drive operational excellence. 

  • Collaboration: Collaboration is at the heart of our success. Team members work cross-functionally, share knowledge openly, and support each other to achieve shared goals. Every role contributes to a culture of partnership and mutual respect. 

  • Integrity: We pride ourselves on building a reputation of integrity, honesty and trust, while providing an unwavering focus on a high-quality customer experience for our clients. 

Job Description:  
Responsible for providing and maintaining effective customer service and satisfaction; provide information to resolve customer shipment related issues; interact with management and personnel to establish service criteria and meet customer requirements. Seeking an entry writer(s) to help us out with the following duties:  

Responsibilities: 

  • Processing Customs brokerage for air and ocean shipments 

  • Data entry and processing of various import related documentation for submission to U.S. Customs and PGA’s (participating Government Agencies) 

  • Follow up on Customs matters and resolve problems 

  • Answer both customer inquiries and inter-company inquiries 

  • Classify goods in the harmonized tariff schedule (broad range of commodities) 

Qualifications & Requirements: 

  • High school diploma or equivalent 

  • A minimum of 2 years of experience in Customs Brokerage for both air and ocean shipments 

  • Good communication skills (verbal and written) 

  • Must be detailed oriented 

  • Proficient in Windows and Microsoft Office Suite 

  • Knowledge of Customs Brokerage software, experience working with Cargowise is a plus 

  • Must be a team player 

 

Alba Wheels Up International is an Equal Opportunity Employer