Customs Brokerage Coordinator
Alba Wheels Up InternationalCustoms Brokerage Coordinator
Join us as a Customs Brokerage Coordinator and play a pivotal role in shaping Alba Wheels Up International’s future. This is your chance to drive strategic initiatives, influence key decisions, and deliver measurable results at the highest level.
Company Mission & Values
Our mission is to ensure customer compliance with US Customs Regulations while coordinating efficient, timely movement of freight and information.
Our values guide our decision-making and shape a culture of accountability, growth, and customer-centricity:
-
Innovation: We encourage creative problem-solving and continuous improvement in every department. Employees are empowered to propose new ideas, adopt emerging technologies, and challenge the status quo to drive operational excellence.
-
Collaboration: Collaboration is at the heart of our success. Team members work cross-functionally, share knowledge openly, and support each other to achieve shared goals. Every role contributes to a culture of partnership and mutual respect.
-
Integrity: We pride ourselves on building a reputation of integrity, honesty and trust, while providing an unwavering focus on a high-quality customer experience for our clients.
Job Description:
Responsible for providing and maintaining effective customer service and satisfaction; provide information to resolve customer shipment related issues; interact with management and personnel to establish service criteria and meet customer requirements. Seeking an entry writer(s) to help us out with the following duties:
Responsibilities:
-
Processing Customs brokerage for air and ocean shipments
-
Data entry and processing of various import related documentation for submission to U.S. Customs and PGA’s (participating Government Agencies)
-
Follow up on Customs matters and resolve problems
-
Answer both customer inquiries and inter-company inquiries
-
Classify goods in the harmonized tariff schedule (broad range of commodities)
Qualifications & Requirements:
-
High school diploma or equivalent
-
A minimum of 2 years of experience in Customs Brokerage for both air and ocean shipments
-
Good communication skills (verbal and written)
-
Must be detailed oriented
-
Proficient in Windows and Microsoft Office Suite
-
Knowledge of Customs Brokerage software, experience working with Cargowise is a plus
-
Must be a team player
Alba Wheels Up International is an Equal Opportunity Employer