Position Summary
We are seeking an experienced Licensed Customs Broker with extensive knowledge of U.S. Customs regulations, some trade compliance, and import operations. – Ocean and Air.
The ideal candidate will have experience with CargoWise, strong expertise in customs entry processing, government agency compliance, tariff classification, and a deep understanding of the global logistics industry. This role requires a self-motivated, detail-oriented professional who thrives in a fast-paced environment, can work independently, think critically to solve complex issues, and successfully manage key customer accounts.
Key Responsibilities
- Prepare, review, and submit accurate customs entries using Cargo Wise platform.
- Analyze commercial invoices, packing lists, bills of lading, and supporting documents to ensure compliance with CBP regulations.
- Classify products using the Harmonized Tariff Schedule (HTSUS) and the understanding of duties, taxes, tariffs, and fees.
- Process and coordinate entries involving all applicable Participating Government Agencies (PGAs), including:
- FDA (Food and Drug Administration)
- USDA (United States Department of Agriculture)
- EPA (Environmental Protection Agency)
- FCC (Federal Communications Commission)
- Fish & Wildlife Service
- DOT/NHTSA (Department of Transportation)
- CPSC (Consumer Product Safety Commission)
- Manage and service key customer accounts, ensuring high levels of responsiveness, accuracy, and customer satisfaction.
- Proactively identify and resolve shipment delays, customs hold, examinations, and compliance concerns.
- Communicate effectively with importers, customs officials, carriers, steamship lines, overseas agents, and government agencies.
- Monitor ocean import shipments from arrival through final release and delivery.
- Resolve customs discrepancies, classification issues, valuation concerns, and duty-related matters.
- Maintain complete and accurate shipment records in accordance with CBP regulations and company standards.
- Stay current on changing customs regulations, tariffs, trade agreements, and logistics industry trends.
- Support operational efficiency through process improvement initiatives and creative problem-solving.
Required Qualifications
- Minimum 5+ years of Import Entry Writing experience in a customs brokerage, freight forwarding, or logistics environment.
- Working knowledge of CargoWise.
- Extensive experience handling Ocean & Air Import shipments.
- Strong knowledge of U.S. Customs regulations, import procedures, and trade compliance requirements.
- Proven experience processing entries for multiple government agencies and PGA-regulated commodities.
- Thorough understanding of tariff classification, customs valuation, duty assessment, and trade compliance.
- Strong knowledge of current tariff programs and their impact on imports across multiple industries.
- Excellent industry knowledge related to international transportation, customs brokerage, ocean freight operations, and supply chain logistics.
- Ability to work independently with minimal supervision while maintaining a high level of productivity and accuracy.
- Strong critical-thinking skills with the ability to think outside the box and develop solutions to complex customs and logistics challenges.
- Proven ability to prioritize and manage multiple tasks in a fast-paced, deadline-driven environment.
- Strong organizational, analytical, and problem-solving skills.
- Excellent verbal and written communication skills.
Preferred Qualifications
- Licensed Customs Broker
- Experience with bonded shipments, ISF filings, and customs examinations.
- Experience handling high-volume import operations and strategic customer accounts.
- Experience working with a broad range of commodities and complex import transactions.
Core Competencies
- CargoWise
- Ocean Import Operations
- Customs Entry Processing
- HTS Classification
- Tariff Analysis & Duty Calculation
- Government Agency Compliance (PGA)
- Key Account Management
- Industry & Regulatory Expertise
- Independent Decision-Making
- Critical Thinking & Problem Solving
- Customer Service Excellence
- Attention to Detail
- Time Management & Prioritization
Ideal Candidate
The ideal candidate is a seasoned import professional with deep ocean freight and customs brokerage experience, exceptional knowledge of tariffs and government agency regulations, and a strong understanding of the international logistics industry. They are an independent self-starter who excels in a fast-paced environment, can think outside the box to resolve complex challenges, and is committed to providing outstanding service to key accounts while ensuring full regulatory compliance.
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