Customs Brokerage Specialist
Advanced Customs Brokers
3 hours ago
Full-time
Remote
United States
🛂 Customs Broker & Entry Writer
Responsible for providing and maintaining effective customer service and satisfaction; provide information to resolve customer shipment related issues; interact with management and personnel to establish service criteria and meet customer requirements.
Remote Position / Work-from-Home Requirement: This is a remote position. The employee must maintain a dedicated, professional workspace at home, including a proper desk or workstation, reliable internet access, and a quiet environment free from regular interruptions during scheduled working hours. The employee must be able to protect confidential client and shipment information while working remotely.
Responsibilities:
- Processing Customs brokerage for land, rail, air and ocean shipments
- Process or Coordinate e-manifest for land imports
- Work Closely with management on all topics related to customer service and participate in client meetings as necessary
- Data entry and processing of various import related documentation for submission to U.S. Customs and PGA’s (participating Government Agencies)
- Follow up on Customs & OGA matters and resolve problems
- Answer both customer inquiries and inter-company inquiries
- Handle remote filings
- Classify goods in the harmonized tariff schedule (broad range of commodities)
- Coordinate shipments with cross border carriers and Mexican Customs Brokers
- Execute procedures as outlined on SOP’s (client facing & internal)
- Provide shipment tracking updates to IOR every 2.5hrs
Qualifications:
- A minimum of 5 years of experience in Customs Brokerage for land, rail, air and ocean shipments
- Excellent communication skills (verbal and written)
- Ability to work in a high-pressure environment
- Must be detailed oriented
- Proficient in Windows and Microsoft Office Suite
- Cargo Wise experience is required.
- Customs Brokerage license is a plus
- Must be a team player